Dynaflow Research Group (DRG) collects your personal data in order to maintain a business relation with you and to provide its services to you. These personal data may include your name, contact information (address, e-mail, phone number), and in some cases a record of the occasions that we have had contact with you.

If you have any questions or requests concerning your personal data collected by DRG, you can contact us by e-mail at infoaanvraag@dynaflow.com. Other means to contact us can be found on our website (www.dynaflow.com) and within this privacy statement.

Personal data collected by DRG

The personal data collected by DRG include:

Your contact history comprises the dates on which you and DRG have had personal contact or contact by phone or e-mail, and a summary of the information that you and DRG have exchanged during the moment of contact.

Why DRG needs your personal data

DRG may use your personal data for the following purposes:

How DRG collects your data

DRG obtains your personal data from yourself when you have contact with DRG by phone, e-mail or our website; when we receive your business card; and when we enter into an agreement with you. We also obtain your personal data from public sources, such as websites (your company/institution website, for instance) and social media.

How long DRG retains your data

DRG will retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal or business requirements. If you have applied for a job or traineeship at DRG, we will remove your curriculum vitae when your application has been either accepted or declined. If you have made a purchase with a credit card through one of our website, we will remove your credit card data as soon as the purchase transaction has been completed.

Sharing your data with third parties

DRG shares your personal data with third parties if this is necessary to fulfill our obligations in the context of an agreement with you, or to comply with legal obligations.

DRG also shares your personal data with third parties, including IT service providers and data administration providers that act as processors on behalf of DRG. We require these third parties to handle your personal data in accordance with the law. We do not allow these third parties to use your personal data for their own purposes.

Credit card data are shared with and processed by Stripe (www.stripe.com).

Use of DRG websites

The websites owned by DRG keep track of visits and visitor behavior. In particular, the websites may register your computer IP address, the date and time of your visit, information sent by your web browser, and the web pages that you have accessed. This information is gathered and analyzed by Google Analytics in order to improve our website and our services. Please read the privacy statement from Google for more information about how this affects your personal data.

Newsletters and product notifications

DRG may use your personal data to send you (electronic) newsletters containing news about our services, products and (business) activities. Each newsletter indicates (by means of a web link) how you can unsubscribe from our newsletters. You can also send an e-mail with an unsubscribe request to info@dynaflow.com.

If you have purchased a software license, DRG will send you product notifications containing formation about software updates and new software releases. We deem these notifications to be an important part of our obligation to provide you with high-quality software products.

Protection of your data

DRG applies the same level of care and security to your personal data as we do to all other (business) data that we maintain and process. In particular, we apply commonly accepted procedures and technical measures to avoid abuse, loss, unauthorized access, involuntary publication and unauthorized changes with respect to your personal data. If you do have indications that your personal data have been used in an inappropriate way, then please notify us; see our contact information below.

Credit card data are handled in accordance with the requirements set by the Payment Card Industry Data Security Standard (PCI-DSS) which is managed by the PCI Security Standards Council. This means, among others, that your credit card data are encrypted before they are transmitted over the internet.

Inspect, modify or remove your data

You can use the contact information below to send us a request to inspect, modify or remove your personal data that have been collected by DRG. You can use the same contact information to send us a complaint about the way we process your personal data, or to indicate that you no longer wish to receive our newsletters.

Changes to this privacy statement

DRG reserves the right to change this privacy statement. Changes to this privacy statement will be published on our website. The current privacy statement has been published on the 7th of August 2019.